We believe good customer service should be calm, practical, and honest. If something has not gone as expected, we will always aim to resolve it fairly and transparently.
We do not use automated replies that avoid the question. Every enquiry is reviewed properly, and responses are based on the information you provide.
Whether you are purchasing for the first time or returning to us, we want every interaction to be simple and reassuring.
If you have a question about an order, a product, or Bark Boutique in general, the best way to reach us is by using the contact form.
For questions relating to orders, delivery, returns, or product details, please include your order number where possible. This helps us respond more efficiently and accurately.
We can assist with:
Please complete the form below with as much detail as possible. We typically respond within one working day, excluding weekends and bank holidays.
