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Delivery

Delivery Times

For items that are in stock, we aim to dispatch your order within 1-2 business days. Once dispatched, delivery typically takes 1-3 additional days depending on your location.

Some items in our collection are sourced directly from our trusted partners. While we aim to deliver these items as quickly as possible, please note that delivery times may vary and can range from 5-18 days. We appreciate your patience and understanding as we work to bring you the best selection of products for your dog.

Shipping Methods

We offer standard shipping for all orders. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information so you can monitor the progress of your delivery.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as your delivery address.

Shipping costs will be displayed at checkout before you finalise your purchase.

I still have not received my order

If you haven’t received your order within the expected timeframe, please first check your order status and review the shipping confirmation email for tracking details. If you still haven’t received your order after the expected delivery timeframe, please contact us for assistance.